IT

Accessibility statement

Updated 14 November 2026

This statement describes how accessible refreesh.it is, what is not yet, and how you can report a problem to us.

1. What this refers to

This statement covers the website refreesh.it, run by Refreesh S.r.l. Società Benefit, VAT IT13516410969, registered office Via Lazzaro Spallanzani 10, 20129 Milan, Italy. Contact: info@refreesh.it.

2. Conformance status

This website is partially conformant with the WCAG 2.1 level AA guidelines (standard EN 301 549), because of the limits listed below.

3. What already works

We checked these points in the site's code:

  • The language of every page is declared (Italian or English), so screen readers pronounce it correctly.
  • The "Skip to content" link at the top of every page lets you jump past the menu.
  • With the keyboard, the place you are at is marked by a visible outline.
  • If you have asked your device to reduce motion, the intro animation is skipped.
  • Sounds always start off and a button in the menu turns them on and off. Page text is real text, not images, and images that carry information have an alternative description.

4. Known limits

These are the limits we know of today:

  • Some text has a lower contrast than recommended, for example the menu item that shows the page you are on.
  • On some pages, for example "Services", not every element you reach with the Tab key shows a visible outline.
  • The home page is a 3D journey you move through by scrolling, with sounds. The 3D images are decorative only and have no description: the same information is written in the page text.
  • The full-screen opening screen, with the choice between sound and silence, appears on a first visit from a computer and has not yet been tested thoroughly with the keyboard alone. It does not appear if you have asked to reduce motion.
  • We have not yet carried out a complete check with screen readers or with 200% zoom.

5. How we checked

Self-assessment carried out on 14 November 2026 with automated analysis (axe-core) and a keyboard navigation test on the main pages.

Last review of this statement: 14/11/2026.

6. Reporting a problem

If you find an accessibility problem, write to us at info@refreesh.it saying which page and what does not work.

7. Supervisory authority

If you are not satisfied with the reply you can contact the Agency for Digital Italy (AgID), the authority that supervises the accessibility of services (Legislative Decree 82/2022).